Last Updated: April 2026
Tech Support Bids (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and platform (the “Platform”).
By using the Platform, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Company name
- Job title
- Business address
- Account login information
- Billing and payment information
- Communications sent through the Platform
Business Information
- Project requests
- Bid submissions
- Service requirements
- Messages between Businesses and Providers
Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on site
- Referring website
- Cookies and tracking technologies
2. How We Use Information
We use the information we collect to:
- Provide and operate the Platform
- Create and manage user accounts
- Connect Businesses with Providers
- Process transactions and platform fees
- Send account notifications and service communications
- Improve the Platform
- Monitor and prevent fraud or misuse
- Enforce our Terms of Service and related agreements
- Comply with legal obligations
- Send marketing and promotional communications (you may opt out at any time)
3. How We Share Information
We may share information in the following situations:
Between Users
Information may be shared between Businesses and Providers to facilitate bids, communications, and service discussions.
Service Providers
We may share information with third-party vendors who help operate the Platform, including:
- Payment processors
- Hosting providers
- Email service providers
- Analytics providers
- CRM systems
- Customer support tools
Legal Requirements
We may disclose information if required to do so by law or if we believe disclosure is necessary to:
- Comply with legal obligations
- Protect our rights or property
- Prevent fraud or abuse
- Protect the safety of users
Business Transfers
If Tech Support Bids is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep users logged in
- Remember user preferences
- Analyze website traffic
- Improve user experience
- Deliver relevant advertising
You can control cookies through your browser settings.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain information for as long as necessary to:
- Provide our services
- Maintain business and financial records
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
7. Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Request a copy of your data
To exercise your rights, contact us at: info@techsupportbids.com
8. Third-Party Links
The Platform may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
9. Children’s Privacy
The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. International Users
If you access the Platform from outside the United States, you consent to the transfer and processing of your information in the United States.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Continued use of the Platform after changes are posted constitutes acceptance of the updated policy.
12. Contact Information
Tech Support Bids
info@techsupportbids.com