Terms of service

Last updated: July 23, 2026

Welcome to Tech Support Bids ("Company," "we," "our," or "us").

These Terms of Service ("Terms") govern your access to and use of the Tech Support Bids website, marketplace, applications, and related services (collectively, the "Platform").

By accessing, browsing, creating an account, submitting a project, registering as a Provider, or otherwise using the Platform, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree to these Terms, you may not access or use the Platform.

1. The Platform

Tech Support Bids operates an online technology marketplace that connects businesses seeking information technology services ("Businesses") with independent IT service providers ("Providers").

Tech Support Bids does not perform, supervise, direct, manage, or control services performed by Providers.

The Platform is intended solely to facilitate introductions, communications, project requests, bid submissions, and related interactions between Businesses and Providers.

Nothing on the Platform creates an employment, partnership, agency, joint venture, fiduciary, or contractor relationship between Tech Support Bids and any user.

2. Eligibility

You represent and warrant that you:

  • Are at least eighteen (18) years of age;

  • Have the legal authority to enter into binding agreements;

  • Will use the Platform only for lawful business purposes; and

  • Will comply with these Terms and all applicable laws.

3. Independent Providers

Providers are independent businesses or contractors.

Tech Support Bids does not:

  • Employ Providers;

  • Guarantee projects or work;

  • Guarantee Provider qualifications, certifications, licensing, or insurance;

  • Supervise Provider services;

  • Control project performance;

  • Guarantee project completion or outcomes.

Businesses are solely responsible for evaluating and selecting Providers.

4. Agreements Between Users

Any agreement for products or services is solely between the Business and the Provider.

Tech Support Bids is not a party to those agreements and is not responsible for:

  • Service quality;

  • Project performance;

  • Project timelines;

  • Pricing;

  • Payment disputes;

  • Contract disputes;

  • Provider qualifications;

  • Business decisions;

  • Damages, losses, or injuries arising from user interactions.

5. User Accounts

To access certain features, users may be required to create an account.

Users agree to:

  • Provide accurate and complete information;

  • Maintain the confidentiality of account credentials;

  • Promptly update account information;

  • Accept responsibility for all activity under their account.

You are responsible for maintaining the security of your login credentials.

6. Platform Fees

Tech Support Bids may charge subscription fees, referral fees, introduction fees, transaction fees, or other Platform fees as described on the Platform or in the applicable agreements.

Unless otherwise stated, all fees are non-refundable.

Tech Support Bids is not responsible for collecting, guaranteeing, or enforcing payments between Businesses and Providers unless expressly stated otherwise.

7. Non-Circumvention

Users agree not to circumvent, bypass, avoid, or otherwise interfere with the Platform for the purpose of avoiding applicable Platform fees.

If a Business and Provider are introduced through the Platform, whether through project requests, bids, messages, meetings, contact information exchange, or any other Platform interaction, they agree not to circumvent the Platform during the applicable fee obligation period established in the applicable Provider Agreement.

Tech Support Bids reserves all rights available under its agreements and applicable law to recover unpaid fees, damages, attorney fees, and other remedies resulting from circumvention.

8. Acceptable Use

Users may not:

  • Submit false or misleading information;

  • Misrepresent their identity or qualifications;

  • Submit fraudulent projects or bids;

  • Harass, threaten, or abuse other users;

  • Upload viruses, malware, or malicious code;

  • Attempt to gain unauthorized access to the Platform;

  • Reverse engineer, copy, scrape, or harvest Platform data;

  • Interfere with Platform security or operation;

  • Use automated bots or scripts without authorization;

  • Violate any applicable law;

  • Attempt to avoid Platform fees.

9. Limited License

Subject to these Terms, Tech Support Bids grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Platform solely for its intended business purposes.

All rights not expressly granted remain the property of Tech Support Bids.

10. Intellectual Property

The Platform, including its software, design, text, graphics, logos, trademarks, databases, content, and technology, is owned by or licensed to Tech Support Bids and is protected by intellectual property laws.

Except as expressly permitted, users may not reproduce, distribute, modify, create derivative works from, sell, license, or otherwise exploit any portion of the Platform without prior written permission.

11. Disclaimer of Warranties

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE."

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TECH SUPPORT BIDS DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

TECH SUPPORT BIDS DOES NOT WARRANT:

  • Continuous Platform availability;

  • Error-free operation;

  • Accuracy of user-submitted information;

  • Provider qualifications;

  • Business opportunities;

  • Project awards;

  • Project success;

  • Security against every possible cyber threat.

12. Limitation of Liability

To the fullest extent permitted by law, Tech Support Bids shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, revenue, business opportunities, goodwill, data, or business interruption.

Tech Support Bids' total cumulative liability arising from or relating to the Platform or these Terms shall not exceed the total amount paid to Tech Support Bids by the user during the twelve (12) months preceding the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless Tech Support Bids, its owners, officers, directors, employees, contractors, affiliates, successors, and assigns from and against any claims, damages, liabilities, costs, expenses, and reasonable attorney fees arising out of:

  • Your use of the Platform;

  • Your violation of these Terms;

  • Your violation of any law;

  • Agreements between users;

  • Services performed by Providers;

  • Project disputes;

  • Payment disputes;

  • Your negligence or misconduct.

14. Electronic Communications

By creating an account or using the Platform, you consent to receive electronic communications from Tech Support Bids, including account notices, invoices, legal notices, service announcements, and Platform updates.

Electronic communications satisfy any legal requirement that communications be in writing.

15. Account Suspension and Termination

Tech Support Bids may suspend, restrict, or terminate access to the Platform at any time, with or without notice, if we reasonably believe a user has violated these Terms, applicable law, or poses a risk to the Platform or its users.

Termination does not affect any rights or obligations that accrued prior to termination.

16. Force Majeure

Tech Support Bids shall not be liable for any delay or failure to perform caused by events beyond its reasonable control, including acts of God, natural disasters, cyberattacks, internet outages, labor disputes, governmental actions, or failures of third-party service providers.

17. Dispute Resolution

Any dispute arising out of or relating to these Terms or the Platform shall be resolved exclusively through binding arbitration administered by the American Arbitration Association (AAA) in the State of Delaware.

The parties waive any right to a jury trial and agree not to participate in any class action, collective action, or representative proceeding.

18. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Delaware, without regard to conflict of law principles.

19. Survival

The provisions relating to limitation of liability, indemnification, intellectual property, dispute resolution, governing law, confidentiality, non-circumvention, payment obligations, and any provisions that by their nature should survive termination shall survive termination of these Terms.

20. Changes to These Terms

Tech Support Bids may modify these Terms from time to time.

Updated versions will be posted on the Platform together with the revised Effective Date.

Your continued use of the Platform after revised Terms become effective constitutes acceptance of the updated Terms.

21. Entire Agreement

These Terms, together with the Privacy Policy, Provider Agreement, Business User Agreement, Acceptable Use Policy, Disclaimer, and Non-Circumvention Policy, constitute the complete agreement between you and Tech Support Bids regarding use of the Platform.

22. Contact Information

Tech Support Bids

Email: info@techsupportbids.com

Website: https://www.techsupportbids.com