Marketplace guide

How Tech Support Bids works

Tech Support Bids is an IT services marketplace. Businesses use it to describe an IT need once and compare proposals from approved and eligible providers. Tech Support Bids does not perform the IT services directly.

For businesses

1. Submit

Describe your IT request

Share the requirements, timeline, and business context for managed IT, cybersecurity, cloud, support, or a technology project. Submitting a request is free.

2. Compare

Review provider proposals

Approved and eligible providers can review relevant Open opportunities and submit proposals. A project can receive up to five bids.

3. Choose

Decide with context

Compare proposed solutions, pricing, experience, and timelines. You are not required to hire a provider.

IT services and projects

The marketplace supports ongoing IT support and specialized technology work, including:

  • Managed IT services and help desk support
  • Cybersecurity, identity, and compliance support
  • Cloud services, migrations, and infrastructure
  • Microsoft 365, Azure, Google Cloud, and AWS
  • Networking, backup, disaster recovery, and communications
  • Technology projects, consulting, and modernization

Frequently asked questions

Is it free to submit an IT request?

Yes. Businesses can submit an IT service request at no cost.

Do I have to hire a provider?

No. You can compare proposals and decide whether any provider is right for your business.

How do providers participate?

Approved providers can view the Open opportunities they are eligible to pursue and submit a proposal when bid capacity and project status permit it.

Start an IT request

Tell us what IT help your business needs. You can create a free account or securely continue with an existing account.

Start your free IT request